Payment Policy

DVIINA Payment Policy

At DVIINA, we are committed to providing a safe, secure, and convenient checkout experience for all customers. Below you will find the payment methods we currently accept for orders within the United Kingdom.

Payment Methods

Credit & Debit Cards

We accept all major credit and debit cards, including:

• Visa
• MasterCard
• American Express
• Maestro

How to pay with a card:

1. Select “Credit/Debit Card” at checkout
2. Enter your card details (card number, expiration date, and CVV)
3. Complete your billing information
4. Confirm your payment — you will then be redirected to the order confirmation page
5. You will receive a confirmation email immediately after your purchase

All card payments are securely encrypted using industry-standard SSL technology.

Apple Pay & Google Pay

For mobile and digital wallet users, we offer Apple Pay and Google Pay for fast, contactless, and secure checkout.

How it works:

1. Choose “Apple Pay” or “Google Pay” at checkout
2. Authenticate using Face ID, Touch ID, or your device password
3. Confirm billing and shipping information
4. After successful payment, you will return to our site for your order confirmation

Shop Pay

Fast and Secure Checkout
Shop Pay offers an accelerated checkout process that is both fast and secure:

How to use Shop Pay:

1. Select “Shop Pay” at checkout
2. Log in to your Shop Pay account
3. Confirm your information and complete your purchase

PayPal

What is PayPal?
PayPal is a globally recognized online payment service that enables secure and fast transactions. With a PayPal account, you can easily transfer money, shop online, and receive payments without sharing your financial information.

How does it work?

To pay with PayPal, select 'PayPal' as your payment method at checkout. You’ll be redirected to the PayPal website, where you can log into your account or create a new one. After logging in, confirm the payment and you’ll be redirected back to our website to complete the purchase.

Benefits

• Easy and fast payments
• No need to share financial details
• Comprehensive buyer and fraud protection

Currency

All transactions are processed in British Pounds (GBP).

All prices displayed on our website include applicable taxes (VAT) and are shown in British Pounds (GBP).

Security & Data Protection

Your security is our highest priority. All transactions on our website are encrypted using advanced SSL technology to ensure your privacy and security. We continuously monitor and update our website to meet the latest security standards and comply with regulatory requirements. We never store or share your full payment details.

For more details about refunds or payment disputes, please review our Refund Policy.

Customer Service

If you have questions or need help with a payment, we’re here to assist.

Email: support@dviina.com
Phone: +1 (737) 235-8626

Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We respond to all inquiries within 24 hours (Mon–Fri).
Weekend messages are answered on Monday.

Business Information

Store Name: DVIINA
Address:
312 W 2nd St, Unit #A8826
Casper, WY 82601
United States